Coordinate Services

Establish a Mechanism for Coordination of Services Between Agencies

Often, various community partners work with a single school: for example, a community clinic may provide medical services; a community mental health agency may deliver behavioral health services; and a school nurse may perform school wide health screenings. In order to effectively coordinate services, there must be strong collaboration between provider organizations, including the school itself. Educators and their partners should determine how they will share information and space, handle case management, and raise funds, among other considerations.

It is important to develop a formal memorandum of understanding (MOU) between the school district and community health services providers, outlining roles and responsibilities, services, hours of operation, and protocols for sharing information. In addition, many schools have found it helpful to establish a Coordination of Services Team that brings partners together regularly for collaborative planning and to make sure that individual student needs are being met.

The California School Health Centers Association’s (CSHC) toolkit, From Vision to Reality: How to Build a School Health Center from the Ground Up has tips and tools, including MOUs.

Key Stakeholders to Engage in Service Coordination

  • Principal
  • District Student Support and Health Staff
  • Community Health Services Provider(s)
  • County Mental Health and Public Health Department Staff
  • Other Agencies that Deliver Health Services on Campus.

Case Study – Kennedy Health Center in Richmond

Read about the coordination of services at Kennedy Health Center in Richmond.