SBHCs and other school health providers strive to respond to the needs and circumstances of their communities and clients. For this reason, cultural humility and language access are critical issues in school health programs. These resources can help school health programs provide culturally appropriate, linguistically accessible care.
Health Care and Cultural Humility
Caring Across Communities and Cultures
The Center for Health and Health Care in Schools offers resources and research on cultural competence in health programs at schools. These resources include:
- Caring Across Communities, a PowerPoint presentation defining cultural competence and its significance
- a description of Caring Across Cultures: Achieving Cultural Competence in Health Programs at School
- What the Research Tells Us, a factsheet on serving the children of immigrants and refugees
Cultural Competency Toolkit for Mental Health Services
The National Consumer Supporter Technical Assistance Center (NCSTA) has gathered 10 case studies of model programs for cultural competence among organizations offering mental health services. The toolkit provides project goals and implementation plans and program materials.
“Culture Clues” Tip Sheets
Culture Clues ™ are tip sheets for clinicians designed to increase awareness about concepts and preferences of patients from diverse cultures. Culture Clues were created by the Patient and Education Family Services at the University of Washington Medical Center.
Promoting language and cultural competence to improve the quality of health care for minority, immigrant, and ethnically diverse communities, Diversity Rx provides information on models and practices, policy, legal issues, networking and resources for policymakers, health care providers, and consumer representatives.
Ethnic Medicine Information
The EthnoMed website of the Harborview Medical Center in Seattle contains information about cultural beliefs, medical issues and other related issues pertinent to the health care of recent immigrants to the United States, many of whom are refugees fleeing war-torn parts of the world.
VISIONS, Inc., a nationwide multicultural training and consulting nonprofit, provides organizations and youth development programs with resources on youth leadership through its Youth Engagement Strategies (YES!) Kit. With a multi-cultural lens and a focus on anti-racism and racial equity, the YES! Kit equips organizations and facilitators with a variety activities, trainings, and projects that support youth development and empowerment. The YES! Kit can be purchased through VISIONS, Inc.
Toolkit to Reduce Racial and Ethnic Disparities in Care
Research has documented the persistent gaps in health care quality that affect Americans from specific racial and ethnic backgrounds. A toolkit by the National Health Plan Collaborative provides resources, lessons, case studies and videos to help health plans identify and reduce disparities within their memberships. The toolkit is hosted on the Robert Wood Johnson Foundation website.
Language Access Resources
Meeting the Needs of Patients with Limited English
A new Commonwealth Fund report, “Providing Language Services in Small Health Care Provider Settings: Examples from the Field“, shows how a number of community health centers around the country have found creative methods for meeting the needs of patients with limited English proficiency (LEP). The report includes an eight-step plan to help providers develop a strategy to meet the needs of their LEP patients and the community.
Another resource comes from The Access Project and the National Health Law Program, which have jointly developed a Language Services Action Kit (PDF) that can help people with limited English proficiency gain better access to health care. Designed for immigrant advocates, hospitals, health care providers, and other organizations, the kit explains how to apply for federal funds that will defray the cost of providing patients with translation and other language services. The National Health Law Program also links to a National Association of Community Health Centers survey and analysis (PDF) of serving patients with limited English proficiency in the community health center setting.
Immunization Patient Information in 32 Languages
The Immunization Action Coalition provides informational materials on various vaccinations for parents and their children in 32 different languages, ranging from Amharic to Vietnamese. The materials are reviewed by the Centers for Disease Control and Prevention for accuracy.